Frequently Asked Questions

We’re not medical experts, so we can’t give specific advice on this. If you’re expecting and keen to join an alpaca walk, we recommend chatting with your healthcare provider first to make sure it’s safe for you. We’d love to welcome you if it’s okay!

Alpacas can spit, but it’s super rare for them to aim at humans—it’s usually meant for another alpaca! As for kicking, like most animals, they can kick too. Our boys are well-trained, but we can’t promise it won’t happen. To stay safe, please avoid walking directly behind them and always follow our guide’s instructions.

To make your visit perfect, please keep these quick tips in mind: Footwear - sturdy boots or wellies are recommended, as the farm tracks can be muddy. Weather - We walk rain or shine, so please dress for the British weather! Privacy - All our bookings are 100% private to your specific group. Duration - Expect the entire experience to last around an hour, including safety briefing and photos.

Unlike large public tours, our bookings are entirely private to your group, meaning you get a dedicated, personal experience with the herd. Plus, you'll get to meet our famous, personality-packed alpacas like Hugo and Boris while exploring 100 acres of beautiful Poulshot countryside!

Absolutely! We want our Alpaca experiences to be as inclusive as possible, and we warmly welcome children and individuals with additional needs or disabilities. Because the trek takes place across natural farm terrain, please email or ring us before you book so we can chat about your specific requirements. Alternatively, if you have any minor queries, just let us know on the day, and our team will do everything they can to accommodate you!

For health and safety reasons, children under 10 years old must have an adult holding the main lead rope with them at all times. However, we love getting the little ones involved! We can easily attach a second lead to the alpaca, allowing your child to safely help walk their furry friend alongside you while you maintain full control.